Privacy Policy
Who is the Data Controller?
Company name: FLAME HOTEL PROPCO, S.L.U
Tax ID: B88554712
Address: Calle Gurtubay 6 2º – Derecha 28001, Madrid
Email: dataresidences@asg-iberia.com
What is the purpose of processing your personal data?
At FLAME HOTEL PROPCO, S.L.U, we process the information received through the contact form for the purposes of managing your inquiry and carrying out commercial follow-up throughout the sales cycle.
How long will we keep your data?
Until the resolution of the request received and, in any case, for no longer than 12 months.
What is the basis for processing your data?
The consent of the data subject.
To which recipients will your data be disclosed?
No data will be disclosed.
Your data may be accessed by those providers who render services to us in the capacity of data processors and with whom we have signed the corresponding contracts, such as ASG IBERIA – ActivumSG (group companies responsible for managing Flame), COLLIERS INTERNATIONAL (sales advisor).
Additionally, COLLIERS INTERNATIONAL may retain and use your data to send commercial communications and marketing campaigns related to products and services similar to those for which you provided your data, provided you have given consent by checking the relevant box. For more information about their role, purposes and legal basis, you may consult their Privacy Policy: https://www.colliers.com/en-es/privacy-policy.
No international data transfers are carried out. If any take place, FLAME HOTEL PROPCO, S.L.U will use the standard contractual clauses approved by the European Commission.
What are your rights when you provide us with your data?
Any person has the right to obtain confirmation as to whether or not FLAME HOTEL PROPCO, S.L.U is processing personal data concerning them.
Interested parties have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
In certain circumstances, individuals may request the restriction of the processing of their data, in which case we will only retain it for the exercise or defense of legal claims.
In certain circumstances and for reasons related to their particular situation, individuals may object to the processing of their data.
Likewise, individuals may request the portability of their data, that is, to receive the personal data they have provided to us and transmit it to another controller without the former being able to prevent it.
The individual has the right not to be subject to decisions based solely on the automated processing of their data.
FLAME HOTEL PROPCO, S.L.U will cease processing the data, except for compelling legitimate reasons or for the exercise or defense of possible claims.
The individual has the right to lodge a complaint with the Supervisory Authority (www.aepd.es) if they believe that the processing does not comply with current regulations.
Contact details to exercise your rights: in writing to FLAME HOTEL PROPCO, S.L.U, Calle Gurtubay 6, 2º – Derecha, 28001 Madrid, or by email to dataresidences@asg-iberia.com, indicating in the subject line “DATA PROTECTION.” You may be asked to provide the information necessary to identify both yourself and the subject of your request.
If you have given your consent for your data to be processed by COLLIERS INTERNATIONAL, you may exercise your rights in the manner described in its Privacy Policy (https://www.colliers.com/en-es/privacy-policy).
How did we obtain your data?
The personal data we process at FLAME HOTEL PROPCO, S.L.U has been provided by the data subject themselves.
The data subject who sends information to FLAME HOTEL PROPCO, S.L.U guarantees and is responsible for the accuracy, timeliness and authenticity of the personal data provided and undertakes to keep them duly updated, releasing the COMPANY from any liability in this regard. The user agrees to provide complete and correct information in registration forms.
Likewise, FLAME HOTEL PROPCO, S.L.U is not responsible for the veracity of information that is not produced by the company and that cites another source, and therefore assumes no liability for any hypothetical damages that may arise from the use of such information.
Minors
People under 14 years of age may not register.
Changes in the Privacy Policy
FLAME HOTEL PROPCO, S.L.U reserves the right to modify this policy to adapt it to legislative or jurisprudential developments. In such cases, FLAME HOTEL PROPCO, S.L.U will announce the changes introduced on this page with reasonable advance notice before they take effect.
Privacy Policy updated on: December 1st, 2025